At Promise, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you register with us is used to process your donations and to provide a more personalized experience on our site. Our site uses an encrypted SSL to increase the security of our customer’s information. However, we do not guarantee complete security on stored information, however, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.

Promise Inc. Reasonable Modification Policy:
Promise Inc. is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. We are also committed to ensuring equal opportunity in employment and transportation for qualified persons with disabilities. We make our employment and transportation decisions based on the merits of the situation in accordance with defined criteria, not the disability of the individual.

Reasonable Accommodation:
Reasonable accommodation is available to individuals with a disability when the disability affects the performance of job functions and the ability of individuals to take part in programs and services offered by Promise Inc. Promise Inc. will attempt to reasonably accommodate qualified individuals with a temporary or long-term disability so that they can perform the essential functions of the job and participate in programs and services offered by Promise Inc., unless doing so would create an undue hardship for the operations of the organization.

Process:
If you are currently disabled or become disabled during your employment or residency on the campus of Promise in Brevard and are in need of a reasonable accommodation, you should contact the Resident Services Manager of Promise Inc. to assist you with evaluating reasonable accommodations that may enable you to perform the essential functions of your job and participate in the programs and services of Promise in Brevard.

Questions:
Please direct questions to the Resident Services Manager at RSC@promiseinbrevard.com. You may also contact the Resident Services Manager at at (321) 722-7400 or send written correspondence to Promise in Brevard, Attn. Resident Services Manager, 4105 Norfolk Parkway, West Melbourne, FL 32904

How Do We Use the Information We Collect?
You may browse the site without telling us who you are or revealing any information about yourself. Once you register, we know who you are. When you register, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information. We will NOT share data with any partners without your consent. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others. Your demographic information will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with an encryption SSL.

Correcting/Updating Your Personal Information
After becoming a subscriber, you may correct/update your personal information by clicking on the ‘Log In’ link on the sidebar, and login using your username and password. Then click on the “Site Admin” link in the sidebar, and you will be directed to your User Profile. There you can update all of the information in your profile. If you wish to deactivate your account, you may contact our member services group at info@PromiseinBrevard.com.

Protect Your Password
Your password is used to help protect your account and personal information, it is your responsibility to keep your password secure. Do not share your password with anyone. We will never send you an email asking for your password or account information.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving our site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages, newsletters, or to remind you about providing feedback. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will only contain promotional materials from us.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may have to release account information when it is reasonably necessary to comply with the law, enforce the terms of any of our user agreements or protect our rights, property, or safety or that of our users.

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to talk about.

Notifying the Public of Rights under Title VI
Promise Inc.
Promise Inc operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Promise Inc.
For more information on Promise Inc civil rights program, and the procedures to file a complaint, contact 321-722-7400; email jkiel@promiseinbrevard.com or visit our administrative office at 4105 Norfolk Parkway, West Melbourne, FL 32904. For more information, visit promiseinbrevard.com.
If information is needed in another language, contact 321-722-7400.

Download: Title VI Complaint Form

Promise Inc. Service Dog Policy

Promise in Brevard employees will allow service animals to be transported on all Promise vehicles. Pets or companion animals will not be transported on any Promise vehicles, caged or otherwise.

The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. Service animals perform some of the functions and tasks that the individual with a disability cannot perform for him or herself. “Seeing eye dogs” are one type of service animal, used by some individuals who are visually impaired.

The care or supervision of a service animal is solely the responsibility of his or her owner. The passenger and the service animal may be asked to exit the vehicle if the service animal’s behavior poses a direct threat to the health or safety of others.